Designated physician
What is the designated physician service?
This service, as its name implies, allows you to select a healthcare professional who will have access to a worker's medical file in relation to a workers' compensation claim. The Act respecting industrial accidents and occupational diseases (AIAOD) explicitly states that only the designated healthcare professional is permitted to review the medical information in the file. This designated physician is also allowed to summarize the information for the employer and provide their opinion.
Why the designated physician service?
Unless there is a dispute process involved in a workers' compensation claim, the employer cannot access the medical file maintained by the CNESST. However, through the designated physician service, the employer can obtain a summary of relevant elements from the medical file, along with the expert's opinion on the necessary actions to take. This allows the employer to receive sound advice from a medical legal expert while fulfilling their obligations.
Our secure Cyclic portal enables you to easily view your file requests. Cyclic also ensures that all interventions maintain the confidentiality of medical information and comply with the requirements of the AIAOD.
Recognized medical legal expertise
If you wish to learn more about our designated physician service, please contact the Cyclone Santé team, who will be happy to assist you.